June 21, 2018 12:30
Photo : Freepik
Desjardins Insurance will now purchase home insurance online. Owners and tenants will be able to complete the entire process from their smartphone, their tablet or their computer.
«This new feature allows members and customers to make a bidding process and conclude the purchase of a home insurance policy entirely on its own with the assistance of an agent, and this, at a time that suits them,» explains Desjardins. The call centre, insurance agents, however, is not open 24 h on 24.
Desjardins says that buying insurance online makes the process completely paperless if desired, presenting information «relevant and helpful» to the customer in the framework of the transaction, the ability to speak with an agent at any moment of the process and this is «clearly» the coverage before the final purchase. Furthermore, Desjardins will offer the possibility to save the submission for a later purchase as of August 2018.