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Promutuel Assurance du Lac River has received more than 500 claims



4 August 2017 13:30

Following the important episode of hail that fell in Saint-Gédéon, Saint-Bruno and Hébertville-Station on the 21st of July last, Promutuel Assurance du Lac River has received more than 500 claims, of which 305 relate to automobile damage.

«All efforts are put in place to respond to member-policyholders in a timely manner. We also benefit from the help of another mutual Group in order to speed up the steps, » pointed out Jenna Golden, director, compensation at Promutuel Assurance du Lac River.

The mutual has undertaken, on the 27th of July last, the repair of vehicles damaged by the hail event. As a result, four vehicles are repaired each day.

«We estimate the damage to 40 vehicles per day, or 4 vehicles per hour for 10 hours. By opening a center for estimate and repair on-site, we reduce the processing time for vehicles that have suffered damage do not require painting. This advantage allows us to quickly make the repairs and avoid long delays for our members-guaranteed «, added Ms. Golden stated that approximately 20% of damaged vehicles in need of repairs, so-called conventional (in a body shop) to complete the work.

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